Privacy Policy

This Privacy Policy explains how Trade on tv ("we", "our", or "us") collects, uses, stores, and discloses your personal information when you use our financial market data application on Smart TVs, mobile devices, and other platforms.

This Privacy Policy is provided by All Software 24 L.L.C.-FZ, the operator of Trade on TV, registered at KHALID SHABAN Office No. 305-427, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

By using our application, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect several categories of information from and about users of our application.

We use the information we collect for the following purposes:

• Providing, operating, and maintaining our application
• Processing your registration, subscriptions, and payments
• Personalizing your experience and storing your watchlist and preferences
• Powering features such as the AI assistant, news feed, and notifications
• Analyzing usage patterns to improve our service
• Detecting and preventing fraud, abuse, and security incidents
• Communicating with you about updates, features, and support
• Complying with legal obligations

Legal Bases (where GDPR or equivalent regimes apply)

We may share your information with the following categories of recipients:

We do not sell your personal information to third parties.

Our mobile apps include tradeontvAI, an optional assistant that answers finance and markets questions. To generate responses, tradeontvAI uses third-party large language model (LLM) services. This section explains what information is shared when you use the assistant, who processes it, and how you can control that sharing.

Consent

You are not required to use tradeontvAI. Before your first message is sent to a third-party AI service, we ask for your permission in the app. If you decline, no chat content is transmitted to AI providers. You may withdraw your permission at any time in Settings → AI assistant; after withdrawal, new messages will not be sent until you opt in again.

What data is sent

• The text of messages you type in the tradeontvAI chat
• Chart screenshots or images you attach (up to 4 images per message, maximum 2 MB each)
• Your selected app language (for example Turkish, English, German)
• Public market reference data appended server-side when you mention a tradable symbol — including symbol name, current price, 24-hour change, market capitalization, 52-week range, price-to-earnings where available, and recent news headlines from our database. This reference block contains market data only, not your identity or portfolio

What data is not sent

• Your name, email address, or account identifier
• Portfolio holdings, transaction history, or watchlist contents
• Payment or billing information
• Device advertising identifiers (unless separately covered under analytics, with your consent where required)
• Any data beyond what is needed to answer your specific question

Who receives your data

How we collect and use AI data

• Collection: Data is collected only when you actively send a message in tradeontvAI after consenting in the app
• Purpose: To understand your question and return a markets-related answer. Outputs are informational only and are not investment, legal, or tax advice
• No advertising: Your AI prompts are not used to profile you for advertising or sold to data brokers
• No training: We do not use your prompts to train tradeontv's own models. We select providers whose commercial terms restrict use of API inputs for model training where available
• Usage limits: We may store a daily message count per account or device to enforce fair-use limits; this does not include the content of your messages

Third-party safeguards

We engage AI providers under written or standard cloud/API terms that require appropriate technical and organizational security measures. Where we act as data controller, we require subprocessors to provide protection comparable to this Privacy Policy, including restrictions on using customer content for advertising or unauthorized secondary purposes. International transfers to providers in the United States or other jurisdictions are subject to the safeguards described in the International Data Transfers section.

Retention of AI chat data

Chat messages and images are processed in real time to produce a response. We do not permanently store full chat transcripts on third-party AI servers as part of the standard chat flow. Provider-side retention, if any, is governed by each provider's API and cloud policies. On our infrastructure, we retain only operational metadata needed for quota enforcement and abuse prevention, not the full text of every conversation.

For questions about tradeontvAI data practices, contact privacy@tradeontv.com.

We implement appropriate technical and organizational measures to protect your information, including:

• TLS 1.2+ encryption for all data in transit
• Encryption at rest for sensitive identifying data
• Role based access controls with need to know access
• Regular security assessments and dependency monitoring
• Incident response procedures, including breach notification where required
• Confidentiality undertakings for all personnel and contractors

While we take security seriously, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Depending on your location, you may have the following rights regarding your personal information under the UAE Personal Data Protection Law (PDPL), the EU General Data Protection Regulation (GDPR), Turkey's KVKK, and other applicable regimes:

To exercise these rights, contact us at privacy@tradeontv.com. We will respond within 30 days. We may need to verify your identity before processing your request.

Trade on tv is operated from the United Arab Emirates and serves users globally. Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ.

Where transfers leave the European Economic Area, we rely on appropriate safeguards including Standard Contractual Clauses (SCCs) and conduct Transfer Impact Assessments where required.

Trade on tv is intended for users 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Our website (tradeontv.com) uses cookies and similar technologies to provide and improve our service. Categories include:

• Strictly necessary cookies. Required for site functionality
• Functional cookies. Remember your preferences
• Analytics cookies. Help us understand site usage (with your consent where required)
• Marketing cookies. Used for advertising and remarketing (with your consent)

You can manage your cookie preferences through our cookie banner or your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice such as an in app message or email.

Trade on tv is built for research and informational purposes only. The application provides market data, news, and AI generated insights, but does not constitute financial, investment, legal, or tax advice. Beta features, promotional offers, and product benefits (including any free premium access) are subject to change or discontinuation at any time without prior notice. Investing involves risk.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: